ByStorm creates adaptive beauty tools that attach to your favourite makeup products, making them easier to hold, control, and apply.No need to switch brands—our tools work with what you already love. Effortless beauty, no compromises.

Betty & Margie are designed to fit round, cylindrical makeup products, including:

✔ Mascara
✔ Concealer
✔ Lip gloss & lipstick
✔ Brow products
✔ Nail polish bottles

If your product has a round tube or handle, there's a good chance Betty & Margie will fit!

Our tools are designed to fit most round beauty products where extra grip and control are needed.

✔ Flexible silicone adjusts to different sizes.
✔ Star-shaped design expands and contracts for a secure fit.

Best fit is round products between 15 and 25 mm across. They’re not designed for slim eyeliner pencils or mini sizes.

If you’re unsure about a specific product, check our compatibility guide or reach out!

Not at all. Anyone who wants better grip, precision, and ease-of-use can benefit!

Our tools are made from medical-grade silicone and can be cleaned with warm water, mild soap, or a makeup wipe!

Yes! Betty & Margie are built to last—use them again and again with different beauty products.

We dispatch within 3 to 5 business days. Shipping times depend on your location, but you’ll get a tracking link as soon as your order is on its way.

Yes! We’re making accessible beauty global. We ship to New Zealand, the United Kingdom, Ireland, the United States, Canada, France, the Netherlands, Norway, Sweden, Switzerland, Greece and Brazil. Somewhere else? Email hello@bystormbeauty.com and we’ll see what we can do.

No worries! Contact us and we’ll make it right—fast.

If your order hasn’t shipped yet, we’ll do our best to accommodate changes.Email us ASAP!

Not in love with your order? You have 30 days to return it, as long as it’s unused and in its original packaging.

Absolutely. If you need a different size or product, just reach out and we’ll swap it.

We co-designed every product with real people with disabilities to ensure:

• Ergonomic grips for comfort and control.
• Braille & QR codes for accessible product information.
• Atkinson Hyperlegible fonts for easy-to-read text.
• Custom packaging that’s frustration-free and easy to open.

Yes! Our packaging includes Australian Grade 2 braille labels and QR codes that link to audio product descriptions.

We’re always learning! If there’s something we can improve,tell us!Your feedback shapes what we create next.

Yes! ByStorm is NDIS registered, which means our products can be purchased using your NDIS funding. Our products are considered low cost low risk assistive technology.

Here’s how it works based on your plan type:

✔ Self-Managed: Order through our NDIS orders page, or buy as usual and submit your receipt to the NDIS for reimbursement.

✔ Plan-Managed: Order through our NDIS orders page and we’ll send the invoice directly to your Plan Manager. If you provide your contact email we will keep you updated with its progress.

✔ NDIA (Agency) Managed: Because ByStorm is NDIS registered, we can process your order and claim payment directly from the NDIA. Just order through our NDIS orders page.

Not sure how to claim? Contact us — we’re happy to help!

ByStorm falls under Low-Cost Assistive Technology and is typically claimed under:

📝 03_090000911_0103_1_1 (Low-Cost Assistive Technology)

The NDIS doesn’t cover standard makeup, but ByStorm products aren’t makeup—they’re assistive technology.

Our tools are specifically designed to increase independence by making makeup application easier, more accessible, and less reliant on support workers.

For people with dexterity challenges, tremors, or limited hand function, traditional beauty packaging can be difficult to grip and use. ByStorm’s adaptive grip aids provide better stability, control, and ease of use, allowing users to apply makeup on their own.

Because of this, ByStorm products can be funded under Low-Cost Assistive Technology (Consumables budget) through the NDIS.

Yes! Our products make an amazing gift — especially for anyone who loves beauty but struggles with traditional packaging.

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