Frequently Asked Questions

• Which ByStorm grip should I choose?

  It depends on how your hands are most comfortable. If you naturally hold things in a closed palm or fist, Betty is your grip. She’s round and sits in your palm, reducing wrist strain and fatigue. If you hold things between your fingers like a pen, Margie is your grip. She’s flat and rests between your fingers so you don’t need to squeeze. Both fit the same makeup products. If you’re not sure, the Better Together Pack includes both at a saving, so you can try each and switch depending on the day or the product.

• Do ByStorm grips fit my makeup?

  Betty and Margie have a universal fit designed to work with most standard-sized makeup products from any brand. This includes lipsticks, lip glosses, mascaras, brow pencils, brow gels, nail polishes, concealers, foundation sticks, and makeup brushes. You keep using the shades and formulas you already love. If it’s roughly the width of a standard lipstick or mascara tube, it fits.

• What is the Better Together Pack?

  The Better Together Pack ($80 AUD) includes both Betty and Margie in our easy-open mailer box, saving you $10 compared to buying them separately. Most customers grab the pack to try both grip styles and switch between them depending on the product or how their hands feel that day. One for your palm, one for your fingers. Every makeup type covered.

• Can I buy ByStorm grips with NDIS funding?

  Yes. ByStorm Beauty grips are registered as NDIS-eligible products in Australia under assistive technology and daily living aids. They can be purchased using NDIS funding as part of your plan. Contact ByStorm’s customer support team for documentation your plan manager or support coordinator may need.