One woman helping another apply blush using a ByStorm makeup grip and brush

How to Help Someone with Makeup: A Guide for Carers and Support Workers

TL;DR: Helping someone with makeup isn't about taking over - it's about supporting their routine, on their terms. Ask first, follow their lead, and focus on what they can do independently. The right products, positioning, and tools make a real difference. And sometimes, adaptive grips may mean no or little assistance is needed.

Makeup isn't vanity. For a lot of people, it's part of who they are - part of their morning routine, their identity, their sense of normalcy. When someone needs help with it, that doesn't change. What changes is how the task gets done.

If you're a carer, disability support worker, aged care worker, or family member helping someone with their makeup routine, this guide is for you. Not the how-to-contour kind of guide. The respectful, practical, actually-useful kind.

Why does makeup assistance matter for wellbeing and dignity?

Grooming and personal presentation are directly linked to self-esteem, mental health, and social participation.

According to the ByStorm Accessible Beauty Clinician Survey 2025 (n=1,700 occupational therapists), 79% reported that grooming goals - including makeup - were raised by clients as meaningful to their quality of life, yet less than half had those goals formally documented in care plans.

When makeup assistance isn't treated as a legitimate care need, it gets skipped. And when it gets skipped repeatedly, people lose a part of their daily routine that connects them to themselves. This isn't about looking good for other people. It's about autonomy.

Three simple steps to use a ByStorm grip: align the grip, slide it on, apply

How do you find out what support someone needs with their makeup?

This may seem obvious, but start by asking - not assuming. Well-meaning helpers often default to what they think the person would want, what's quickest, or what they personally find most flattering.

Don't do that.

Ask open questions:

  • "What does your makeup routine normally look like?"
  • "Which products do you want to use today?"
  • "Is there anything you'd like me to do differently from last time?"
  • "Do you want me to hold the mirror, or would you prefer to hold it yourself?"

The goal is to be a support, not a substitute. Their preferences are the brief. Your job is to execute.

What's the 'right way' to physically assist with makeup application?

The person should be seated comfortably at a height that allows you to work without straining either of you. Natural daylight or a well-lit mirror is non-negotiable.

Working from beside the person (rather than from behind) in front of a mirror, allows them to see what you're doing and gives them the chance to redirect in real time.

Step-by-step approach:

  1. Set up the space first - good lighting, stable surface for products, mirror at the right height
  2. Ask the person to confirm the products they want to use
  3. Start with skincare or primer if they use it, let it settle
  4. Apply base products using clean fingers, a sponge, or a brush - whichever the person prefers
  5. Move to eyes before cheeks and lips - this avoids fallout landing on finished areas
  6. Apply blush or bronzer with light pressure - build slowly
  7. Finish with lips and setting spray if they use it
  8. Check in throughout: "How does that feel?" and "Is this what you had in mind?"

Which products make assisted makeup application easier?

If you're having issues with the products, there are some easier alternatives for you both to consider:

Hard-to-Assist Product Easier Alternative Why It Works Better
Loose powder foundation Cushion compact or tinted moisturiser Self-contained, less mess, easier control
Pressed powder blush Cream blush stick Blends with fingertips, no brush required
Pencil eyeliner Felt-tip liner or no-liner look More control, less pressure on the lid
Powder eyeshadow Cream eyeshadow or shadow stick Applies with one swipe
Traditional mascara Tubing mascara Removes easily with warm water
Matte lipstick Tinted lip balm or hydrating lipstick Forgiving application, easier to correct

Occupational therapists surveyed by ByStorm in 2025 (n=1,700) identified product format as a key barrier to independent and assisted grooming - noting that powder-based products require significantly more fine motor precision than cream or stick equivalents.

What equipment helps when assisting someone with their makeup?

There are a few things you may add to the routine to make it easier:

  • Angled or two-sided mirror - lets the person see detail close-up without craning forward
  • Portable LED ring light or lighted mirror - consistent lighting makes colour accuracy much easier
  • Lap tray or stable surface - keeps products at the right height
  • Non-slip mat - stops products sliding around or rolling away
  • Adaptive makeup grips - Betty and Margie from ByStorm wrap around existing makeup products to increase the grip diameter, meaning the person can hold and direct their own products more easily

When should you involve an occupational therapist in grooming support?

An occupational therapist isn't just for mobility aids. OTs work on meaningful daily activities and for many people, makeup is exactly that.

OTs can conduct formal assessments of grooming tasks, recommend adaptive equipment, and document makeup assistance as a legitimate NDIS-funded personal care support.

Involve an OT when:

  • The person has had a recent change in function
  • Current assistance strategies aren't working well
  • You want to formally document grooming goals in a care plan
  • The person wants to increase their independence with makeup tasks

How can adaptive tools help the person apply their own makeup with less assistance?

The goal of good support isn't dependency - it's participation and partnership. Wherever possible, the aim is for the person to do as much of their own routine as they want to, with assistance filling only the gaps they can't manage independently.

Adaptive tools like ByStorm's Betty and Margie grips wrap around standard makeup products and increase the grip diameter. For someone with reduced hand strength, tremor, or limited pinch grip, a wider, softer grip can mean the difference between holding a product independently and needing someone else to do it entirely.

The less a person needs to be helped, the more agency they have over the result. That's not a small thing - it's the whole point.

Frequently Asked Questions

What if I don't know how to do makeup myself?

You don't need to be a makeup artist. The person you're helping knows what they want - your job is to follow their instructions. Start simple, ask questions, and be honest if something isn't working.

What counts as personal care support under the NDIS - does makeup count?

Personal care support under the NDIS can include grooming assistance, which covers tasks like makeup application when it's part of someone's established routine. An OT or NDIS planner can help document this.

How do I handle it if the person is unhappy with the result?

Don't take it personally. Ask them what they'd like adjusted and try again. Building in a "check-in" during the process helps catch issues earlier.

Is it appropriate to suggest a simpler routine to save time?

Only if they ask. Simplifying someone's routine without their input isn't efficient support - it's making a decision that belongs to them.

Related reading: Sensory-Friendly Makeup: A Practical Guide for Autism and Sensory Processing Differences and NDIS and Personal Grooming Goals: A Guide for Occupational Therapists.

References

  • ByStorm Accessible Beauty Clinician Survey 2025 (n=1,700 occupational therapists)
  • National Disability Insurance Scheme (NDIS). Reasonable and Necessary Supports: Personal Care and Daily Living Activities. ndis.gov.au
  • Occupational Therapy Australia. OT and Personal Care Support in the NDIS Context. otaus.com.au
  • World Health Organization. International Classification of Functioning, Disability and Health (ICF). WHO, 2001.
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